At Reba Developers Limited, we strive to provide high-quality digital solutions and exceptional customer service. However, we understand that there may be instances where a refund is necessary. Please read our refund policy carefully to understand your rights and responsibilities.

 

1. Refund Eligibility

 

1.1. Refunds may be requested under the following circumstances:
   - Unsatisfactory Service: If you are not satisfied with the quality of our services or if the deliverables do not meet the agreed-upon specifications.
   - Service Not Provided: If we are unable to fulfill our contractual obligations due to unforeseen circumstances or technical limitations.

 

1.2. Refunds will not be granted for the following reasons:
   - Change of Mind: If you have a change of heart or decide you no longer require our services after they have been initiated.
   - Delayed Project Timeline: If the project timeline extends beyond the original estimate due to factors beyond our control, such as client delays or external dependencies.

 

2. Refund Process

 

2.1. To request a refund, please contact our customer service team at [contact email] within [number of days] days of the service completion or issue occurrence.

 

2.2. In your refund request, please provide detailed information about the reason for the refund and any supporting documentation or evidence.

 

2.3. Our team will review your request and assess its eligibility for a refund. We may request additional information or clarification as needed.

 

3. Refund Resolution

 

3.1. If your refund request is approved, we will process the refund within [number of days] business days using the original method of payment.

 

3.2. Depending on your financial institution, it may take additional time for the refund to reflect in your account.

 

4. Dispute Resolution

 

4.1. If you are dissatisfied with our decision regarding your refund request, you may escalate the matter by contacting our management team at [management email].

 

4.2. We will make every effort to resolve the dispute in a fair and timely manner, taking into account all relevant factors and considerations.

 

5. Contact Us

 

If you have any questions or concerns about our refund policy, please don't hesitate to contact us at info@rebadevelopers.com. Our customer service team is here to assist you and ensure your satisfaction.

Thank you for choosing Reba Developers Limited. We appreciate your business and strive to provide the best possible service to our valued clients.